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Your PO Number can be found on your invoice.

Make sure there are no spaces or typos.

The system is case sensitive, and must be in UPPERCASE

Incorrect formatting will not be recognized.

Warranty Lookup

Need help? Call 410.824.8377

Please enter your PO and Part Number Below. 

Note: Entries are case sensitive and must be entered in ALL CAPS (uppercase) for proper validation.

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Warranty Information

Read the full terms of our Limited Warranty Policy.

Where's My Part Number?

Tips for locating the Part and PO number for your assembly.

Show Me Where

Where to Find Your Warranty Information

You can access your warranty details in one of two ways:

  • Scan the QR code located on the warranty tag attached to your product.

  • Use your invoice - enter the PO# and Part# from your invoice into the Warranty Search Tool

What Does Your Warranty Include?

This warranty covers defects in material under normal and proper use for one year from the date of manufacture.

Coverage includes: 

  • Structural failure due to manufacturing defects

  • Malfunction or breakage during normal use

Not covered:

  • Normal wear and tear

  • Corrosion or cosmetic damage

  • Damage due to misuse or improper installation

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DISCLAIMER

Please note: Warranty tags and warranty lookup is not available for standalone parts. Warranty coverage is applicable to all assemblies and individual items that bear our official name or logo through embossing.

© 2025 by TW Products.

All Rights Reserved.

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