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Please find answers to some of the FAQs below. If you still need help, feel free to reach out to us at info@twprod.com or 1 800-620-9188 for assistance. We welcome your questions and feedback. TW Products is here to help!
1. Do you have product liability insurance?
YES, we've got you covered!
2. What certificates do you issue upon shipment of a PO?
We issue an MTC, Break Test Report, Packing List and Commercial Invoice.
3. Are shipments Free on Board at origin or at destination?
It depends. We conduct business under different incoterms based on customers preferences. We do recommend DDP though as we can leverage our sister shipping company to handle the shipping while simplifying your supply chain the same time.
Wire rope selection and installation criteria by OSHA
Rigging safety guide by MCAA
Destructive Test Report by TW Products
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